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Nancy Zugschwert


Available Keynote Presentations 

May I ...? Using Communication Consent for Better Reception and Results 

Respect is a cornerstone of good interpersonal communication but we often miss one of the easiest ways to convey respect for others: seeking consent. This talk explores the power of setting up receptivity to your message by seeking consent to share your ideas and getting buy-in from those with whom you wish to communicate. Find out how to be more readily heard and understood by using this important communication technique.

Discovering the Genius in the Mirror

We often refer to someone as a "genius" because of their great ideas—and their ability to put ideas into action. Think Thomas Edison or Elon Musk. But are "genius" ideas reserved for just a few? Sometimes the idea you fear the most—the one that's buried deep inside—is the idea that could change everything. In this talk, Nancy shares how developing an idea-friendly mindset and systems for capturing and nurturing your best ideas can help you find true genius inside.

Crisis Communication Basics

Crises come in all shapes and sizes to organizations of all shapes and sizes. How you prepare for and how you handle a crisis can greatly influence whether your crisis becomes a danger or threat to your business or organization or an opportunity to build trust and deeper relationships with your constituents. In this talk, Nancy will introduce a basic framework for crisis communication planning to help your organization be prepared if—or when—a crisis comes your way.

About Nancy Zugschwert

Nancy Zugschwert (aka Nancy Z) is a master communicator who writes and speaks to elevate, inspire, and connect people and ideas so that God will be glorified when they get results in their work, are better understood, have more effective relationships, and live better lives. 

Nancy believes that what you say and how you say it matters, and she delights in guiding people to find and put into words their best ideas and unique stories. For 30+ years Nancy has used her skills in training & development, marketing & communications, public speaking, and writing for both for-profit and non-profit organizations. 

Her career roles have included corporate training for Carlson Travel Group, 14 years as a full-time trainer for four small-size (now full-size) Zugschwerts, and 16 years in higher education marketing and communications, at the University of Northwestern – St. Paul and North Central University. She is now chief communicator at Nancy Z UnLimited, offering freelance communication services and strategy and Ideas by the Hour, a new service for entrepreneurs and businesses.

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